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Therapy In Kernersville NC Pricing and insurance

Investment

Initial Evaluation: $235

​Follow-Up Therapy Sessions: $185

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Insurance

We are currently in network with:

  • Blue Cross and Blue Shield*

  • United Healthcare (UHC)/Optum*

  • Optum EAP

  • Aetna

  • Aetna State Health Plan

  • Meritain Health

  • Aetna EAP

  • Medcost

  • VA Community Care

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If we are out of network with your plan, we can provide a monthly Superbill for possible reimbursement through your out-of-network benefits. We recommend contacting your insurance company directly to verify your mental health coverage and benefits prior to starting services.

 

Questions to Ask Your Insurance Company

Some helpful questions include:

  • Do I have out-of-network mental health benefits?

  • What is my deductible and how much has been met?

  • What is my co-insurance responsibility?

  • Do I need a referral or prior authorization?

  • Are mental health and medical deductibles separate?

  • Is there a limit to the number of therapy sessions covered each year?

  • How do I submit Superbills for reimbursement?

  • Are the following procedure codes covered: 90791, 90837, 90834, 90832, 90846, 90847, 90785, 90839, 90840?

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Payment & Billing Policies

We accept:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • HSA/FSA cards

A valid credit card is required to remain on file for scheduling and billing purposes. Charges are processed securely through our electronic health record and practice management system on the day of your appointment. If an FSA/HSA card is used as the primary payment method, a secondary card may also be required to remain on file.

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Important Insurance Notes*

We are in network with Blue Local-Wake Health, but not with other health-system-specific BCBS plans such as UNC Health Alliance, Cone Health, Duke Select, or similar network-restricted plans. Please verify your specific plan with BCBS directly. We are not in-network with UHC Community plan. We are not currently in-network with Medicare or Medicaid plans.

Cancellation Policy

Appointments canceled with less than 24 hours notice, as well as missed appointments, are charged the full session fee to the card on file. Please note that insurance, HSA, and FSA plans do not cover late cancellation or no-show fees.

Good Faith Estimate

If you are uninsured, out of network, or choose not to use your insurance benefits, you have the right to receive a Good Faith Estimate of the expected cost of your health care services under the No Surprises Act.

A Good Faith Estimate provides an estimate of the anticipated costs of services based on the information available at the time it is prepared. Because therapy is individualized, the frequency, duration, and total cost of treatment may change over time. If your treatment needs change, you may request an updated estimate.

Learn more about your rights under the No Surprises Act or call 1-800-985-3059.

© 2026 by JPB Counseling PC

1617 NC Highway 66 S Suite 103
Kernersville NC 27284

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