
Investment
Initial Evaluation: $235
Follow-Up Therapy Sessions: $185
Insurance
We are currently in network with:
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Blue Cross and Blue Shield*
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United Healthcare (UHC)
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Aetna
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MedCost
If we are out of network with your plan, we can provide a monthly Superbill for possible reimbursement through your out-of-network benefits. We recommend contacting your insurance company directly to verify your mental health coverage and benefits prior to starting services.
Questions to Ask Your Insurance Company
Some helpful questions include:
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Do I have out-of-network mental health benefits?
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What is my deductible and how much has been met?
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What is my co-insurance responsibility?
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Do I need a referral or prior authorization?
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Are mental health and medical deductibles separate?
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Is there a limit to the number of therapy sessions covered each year?
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How do I submit Superbills for reimbursement?
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Are the following procedure codes covered: 90791, 90837, 90834, 90832, 90846, 90847, 90785, 90839, 90840?
Payment & Billing Policies
We accept:
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Visa
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Mastercard
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American Express
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Discover
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HSA/FSA cards
A valid credit card is required to remain on file for scheduling and billing purposes. Charges are processed securely through our electronic health record and practice management system on the day of your appointment. If an FSA/HSA card is used as the primary payment method, a secondary card may also be required to remain on file.
Important Insurance Notes*
We are in network with Blue Local-Wake Health, but not with other health-system-specific BCBS plans such as UNC Health Alliance, Cone Health, Duke Select, or similar network-restricted plans. Please verify your specific plan with BCBS directly. We are not currently in-network with Medicare or Medicaid plans.
Cancellation Policy
Appointments canceled with less than 24 hours notice, as well as missed appointments, are charged the full session fee to the card on file. Please note that insurance, HSA, and FSA plans do not cover late cancellation or no-show fees.
Good Faith Estimate
Under the law known as the No Surprises Act, health care providers are required to provide clients who are uninsured, out of network, or choosing not to use insurance with a “Good Faith Estimate” of expected health care costs.
Your Good Faith Estimate outlines the anticipated cost of psychotherapy services based on the information available at the time the estimate is created. Because therapy is individualized, the total number of sessions and overall cost of treatment may vary depending on your unique needs, goals, and treatment plan.
A Good Faith Estimate is not a contract and does not require you to move forward with services. It also does not include any unexpected or additional services that may become necessary during treatment.
You have the right to:
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Receive a written Good Faith Estimate before services begin
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Ask questions about your estimate at any time
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Request an updated estimate if your treatment needs change
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Dispute a bill if the charges are at least $400 higher than your estimate
Please keep a copy of your Good Faith Estimate for your records.
For more information about your rights under the No Surprises Act, visit CMS No Surprises Act Information or call 1-800-985-3059.
