Therapy Fees & Insurance in Kernersville, NC
Session Rates
Initial Evaluation: $235
Therapy Sessions: $185
Insurance We Accept
We are currently in network with:
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Blue Cross and Blue Shield
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United Healthcare (UHC)/Optum/UHC Community Plan
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Optum EAP
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Aetna
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Aetna State Health Plan
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Meritain Health
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Aetna EAP
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Medcost
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Curative
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CCA EAP
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VA Community Care
Insurance We Don't Accept
We are in network with Blue Local-Wake Health, but not with other health-system-specific BCBS plans such as UNC Health Alliance, Cone Health, Duke Select, or similar network-restricted plans. Please verify your specific plan with BCBS directly. We are currently in-network with UHC Community Plan (Medicaid), but we are NOT in-network with other Medicare or Medicaid plans.
Out-of-Network and Superbills
If we are out of network with your plan, we can provide a monthly Superbill for possible reimbursement through your out-of-network benefits. We recommend contacting your insurance company directly to verify your mental health coverage and benefits prior to starting services.
Questions to Ask Your Insurance Company
Some helpful questions include:
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Do I have out-of-network mental health benefits?
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What is my deductible and how much has been met?
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What is my co-insurance responsibility?
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Do I need a referral or prior authorization?
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Are mental health and medical deductibles separate?
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Is there a limit to the number of therapy sessions covered each year?
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How do I submit Superbills for reimbursement?
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Are the following procedure codes covered: 90791, 90837, 90834, 90832, 90846, 90847, 90785, 90839, 90840?
Payment Options
We accept:
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Visa
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Mastercard
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American Express
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Discover
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HSA/FSA cards
A valid credit card is required to remain on file for scheduling and billing purposes. Charges are processed securely through our electronic health record and practice management system on the day of your appointment. If an FSA/HSA card is used as the primary payment method, a secondary card may also be required to remain on file.
Cancellation Policy
Appointments canceled with less than 24 hours notice, as well as missed appointments, are charged the full session fee to the card on file. Please note that insurance, HSA, and FSA plans do not cover late cancellation or no-show fees.
Good Faith Estimate
If you are uninsured, out of network, or choose not to use your insurance benefits, you have the right to receive a Good Faith Estimate of the expected cost of your health care services under the No Surprises Act.
A Good Faith Estimate provides an estimate of the anticipated costs of services based on the information available at the time it is prepared. Because therapy is individualized, the frequency, duration, and total cost of treatment may change over time. If your treatment needs change, you may request an updated estimate.
Learn more about your rights under the No Surprises Act or call 1-800-985-3059.
Common Questions
How much does therapy cost at JPB Counseling?
The initial evaluation is $235 and follow-up therapy sessions are $185. If you use insurance, your cost depends on your plan's copay, deductible, and coinsurance.
What insurance does JPB Counseling accept?
We are in network with Blue Cross and Blue Shield, UnitedHealthcare/Optum, Aetna, Medcost, Meritain Health, and VA Community Care. We do not accept Medicaid or Medicare.
Do you accept Medicaid or Medicare?
No. We do not accept Medicaid or Medicare.
Can I use my HSA or FSA card for therapy?
Yes. We accept HSA and FSA cards along with Visa, Mastercard, American Express, and Discover. A secondary card may be required on file.
What if JPB Counseling is out of network with my insurance?
We can provide a monthly Superbill you can submit for possible reimbursement through your out-of-network benefits.